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Report on Operations Part 2

1997/98 - 2001/02 Corporate Plan

State Transit's Corporate Plan projects its business from 1997/98 through to 2001/02 and shows how State Transit will contribute to the NSW Government's economic, environmental and social equity goals, by improving and expanding public transport services at no additional cost to taxpayers.

It sets objectives, strategies and programs for the next five years all aimed at achieving the vision of a quality urban environment underpinned by an efficient, attractive public transport network.

During the next five years State Transit's business will expand due to a number of initiatives already in place and others it is planning to implement.

The strategies in the Plan are to:-

  • improve services by pressing for infrastructure improvements to speed them up, make them more comfortable and accessible and put new services in to meet the changing needs of the community,
  • ensure the net cost of services to Government and customers is minimised and maximise returns to provide better services and attract more people from private cars,
  • involve all staff in the running of the business,
  • improve the urban environment by vigorously promoting our environmentally responsible services and purchasing environmentally friendly equipment, and
  • continue to contribute to regional development and decentralisation through providing bus and ferry services to Newcastle and implementing other relevant programs such as the Government's purchasing preference policy.
These strategies will be implemented through a number of programs and will ensure services continue to improve and offer a real alternative to the private car.

Significant programs proposed include:-

  • continue fleet replacement program,
  • improve customer service information,
  • install new automatic fare collection system for Sydney Ferries,
  • continue implementation of accessibility features,
  • continue to improve integration of fares and timetables of different transport modes,
  • develop new cross-regional bus services,
  • investigate new ferry services to support harbourside developments,
  • develop program for moving State Transit's costs to commercial levels,
  • improve communication throughout the organisation,
  • encourage workplace flexibility,
  • implement recommendations of Women in Transport Taskforce,
  • develop staff development plan,
  • advocate social and environmental benefits of public transport,
  • reduce all air pollutants, and
  • continue to improve environmental standards in depots.

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